Town Hall Mailing Address 

Aurora Town Hall
100 John West Way, Box 1000
Aurora, Ontario, L4G 6J1 ​

Hours of Operation 

  • Monday to Friday from 8:30 a.m. to 4:30 p.m. (Access Aurora)

Current services residents can receive in-person:

  • General account inquiries for tax and water accounts
  • To pay a tax or water bill
  • Submit new banking information/apply for pre-authorized payments (also online)
  • Cancel pre-authorized payments (also online)
  • Obtain a marriage license or burial permit (by appointment)
  • Commissioning of documents (by appointment)
  • Pay a municipal related invoice (with hardcopy of the bill)
  • Pay a parking ticket (also online) or request a trial for a parking infraction
  • Submit a delegation for Council/Committee
  • Obtain a parks and trails map, waste calendar, recreation guide or other document displayed
  • Request the replacement of a blue or green bin (bins are not stored at Town hall but supplied through our vendor)
  • All other general inquiries 


  • 905-727-1375 (Access Aurora Customer Service)
  • 905-727-3123 (24-hour info line)


  • 905-726-4732


Subscribe to news, alerts, updates and events

Subscribe today

Monthly Newsletter

Our monthly newsletter Aurora Matters gives you all the up-to-date information on everything happening in Aurora. From new projects and initiatives to special event and so much more, you don’t want to miss out on this important newsletter.

Sign up today!

Web and Social Media