Windrow Removal Pilot Program

If you are 65 years of age or older, all occupants of the household must be over 65 years of age and have no other able-bodied occupants residing at the subject property. You must show proof of age in the form of Government issued ID (birth certificate, driver’s license, or passport).

If you are under 65 years of age and all occupants of the address over the age of 12 are unable to remove snow. The applicant must provide a provincial disability permit or a note from a doctor (on doctor letterhead).

All applicants are required sign off on a waiver of liability with respect to the program.

The Windrow Removal application deadline has passed. Thank you to everyone who completed their application for the pilot program.

Applications will be accepted in-person at the Joint Operations Centre (229 Industrial Pkwy N) and Aurora Town Hall (100 John West Way) from October 16 to November 30, 2023.

Applicants are required to bring the following documentation with them when applying:

• Print and complete the application form
  
• Proof of age (65 years and older) such as a birth certificate, driver's licence or passport
• Proof of disability (for residents 64 years and younger) such as a provincial disability permit or a note from a doctor (on doctor letterhead)

• Snow will be cleared from the end of residential driveways with a minimum of three metres (one car width), storing it within the boulevard and/or appropriate location on site.
• Snow is not cleared from the sidewalk windrow, residential pathways, driveways or removed from the property as part of this program.
• Driveways will NOT be salted after the windrow is cleared.
• Snow will be cleared after a minimum 8 cm snowfall event.
• Windrow snow clearing will be done after primary and secondary roads have been plowed. It may take up to 24 hours after the end of a snowstorm for windrows to be cleared.

Our program strives to deliver this service in a timely manner. However, sometimes unforeseen weather and other circumstances can arise. If you frequently leave your home, consider making other arrangements to have your windrow cleared.

Ineligible Driveway Locations

Driveways located on regional roads, commercial, industrial, institutional, high-rise properties, private roads, roads undergoing development and rear lanes are not included in the program.

Garbage and Recycling Collection Impacts

If waste containers are placed on the driveway entrance or on the road, windrow clearing may not be possible. 

Blocked Driveways

Driveways cannot be blocked by cars parked on the street that prevent clearing activities. If a car is blocking the driveway, the windrow will not be cleared and will not be serviced at a later date.

Garbage Containers
Residents must place all garbage containers on the right-hand side of the boulevard and not on the road or driveway. If garbage containers impede the snowplows from clearing the snow, windrow clearing may not be possible.