Town Hall Mailing Address 

Aurora Town Hall
100 John West Way, Box 1000
Aurora, Ontario, L4G 6J1 ​

Hours of Operation 

  • Monday to Friday from 8:30 a.m. to 4:30 p.m. (Access Aurora)

All other department counters are currently closed, open by appointment only

Current services residents can receive in-person:

  • General account inquiries for tax and water accounts
  • To pay a tax or water bill
  • Submit new banking information/apply for pre-authorized payments (also online)
  • Cancel pre-authorized payments (also online)
  • Obtain a marriage license or burial permit (by appointment)
  • Commissioning of documents (by appointment)
  • Pay a municipal related invoice (with hardcopy of the bill)
  • Pay a parking ticket (can also pay online) or request a trial for a parking infraction
  • Submit a delegation for Council/Committee
  • Obtain a parks and trails map, waste calendar, recreation guide or other document displayed
  • Request the replacement of a blue or green bin (bins are not stored at Town hall but supplied through our vendor)
  • All other general inquiries 

Phone 

  • 905-727-1375 (Access Aurora Customer Service)
  • 905-727-3123 (24-hour automated hotline)
  • 905-726-4766 (TTY)

​Fax 

  • 905-726-4732

Email 

Web and Social Media