​​​​​Serving Our Community

Starting Oct. 1, 2017, residents can also visit the Joint Operations Centre (229 Industrial Parkway North) to speak with Access Aurora. 

The Town of Aurora's Customer Service division, Access Aurora provides residents and visitors with information on Town services. Residents and visitors can call, email or visit Aurora Town Hall's first floor to:

  • Pay taxes or water bills
  • Report problems with traffic signals, signs or roads
  • Purchase a cat or dog licence
  • Pay parking tickets
  • Obtain recreation information
  • Report missed garbage pick-up
  • Confirm special event information
  • Pick-up a parks and trails map
  • Register for a marriage licence 

Contact our friendly customer service team ​at 905-727-1375 or info@aurora.ca​  

The following are Town of Aurora Policies and Procedures relating to customer service:

We look forward to serving you!​

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A to Z Services: