How is Aurora prepared

On Wednesday, March 18 the Town of Aurora declared a state of emergency in response to the COVID-19 outbreak in Ontario. This declaration follows the Ontario government’s announcement that a province-wide state of emergency is now in place and will allow the Town to access additional resources and funding if necessary to help control the spread of the virus.

The health and safety of our residents, visitors and staff is a top priority. The Town of Aurora is working closely with York Region Public Health to monitor COVID-19. This is being done in collaboration with provincial and national health agencies.    

Below please find information on Town closures, public notices, frequently asked questions, department contacts and links to community resources. For all general inquiries contact Access Aurora or call 905-727-1375.

For up-to-date information about COVID-19 Visit the York Region website for information and resources on COVID-19 or call Health Connection at 1-800-361-5653. Learn about how the Ontario Ministry of Health is preparing for COVID-19 in Ontario. The Town will notify the public of future cancellations, openings and updates through:

Contact Us

 Departmental Contacts

Access Aurora


Tel: 905-727-1375

Bylaw Services


Community & Recreation Services

For recreation customer service, program registration, memberships:

For facility rental inquiries:

For facility advertising & sponsorships:

Corporate Communications


Human Resources


Operational Services

Tree permits: 

Water meters:

Bulk water requests:

Road occupancy permits:

Garbage inquiries: 

Planning & Development Services

Planning Inquiries


Tel: 905-727-3123 ext 4226

Fax: 905-726-4730

Building Inquiries


Tel: 905-727-3123 ext 4388

Fax: 905-726-4731

Engineering Inquiries


Tel: 905-727-3123 ext 4373 or 4226

Fax: 905-841-7119