Last updated: January 19, 2021

Latest news

  • January 15, 2021 - Town services affected by second state of emergency and stay-at-home orders

    Province of Ontario declares a State of Emergency and enacts a
    stay-at-home-order

    In response to increasing COVID-19 cases across Ontario, the Province has declared a State of Emergency and has enacted a Stay-at-Home Order effective 12:01 a.m. Thursday, January 14, 2021 advising all Ontarians to stay home except for essential purposes. Additional restrictions under the State of Emergency and Stay-at-Home Order include: 

    • Outdoor gatherings limited to a total of 5 people
    • Non-essential retail stores have hours restricted to 7 a.m. to 8 p.m.; does not apply to stores primarily selling food, pharmacies, gas stations, convenience stores and restaurants for takeout or delivery
    • Non-essential construction is further restricted, including below-grade construction
    • Under declaration of provincial emergency, the Province will provide authority to all enforcement and provincial offences officers to issue tickets to individuals who do not comply with the Stay-at-Home Order, those not wearing a mask and those retail operators who do not enforce regulations
    • Enforcement and inspection blitz to commence for big-box stores
    • Schools in hot zones, including York Region, will not return to in-person learning until at least February 10, 2021

For questions regarding the Provincial Order call 1-888-444-3659
Covid-19 Update Presentation to Council -January 19, 2021

Information and Resources


How is Aurora prepared

On Wednesday, March 18 the Town of Aurora declared a state of emergency in response to the COVID-19 outbreak in Ontario. This declaration follows the Ontario government’s announcement that a province-wide state of emergency is now in place and will allow the Town to access additional resources and funding if necessary to help control the spread of the virus.

The health and safety of our residents, visitors and staff is a top priority. The Town of Aurora is working closely with York Region Public Health to monitor COVID-19. This is being done in collaboration with provincial and national health agencies.    

Below please find information on Town closures, public notices, frequently asked questions, department contacts and links to community resources. For all general inquiries contact Access Aurora or call 905-727-1375.

For up-to-date information about COVID-19 Visit the York Region website for information and resources on COVID-19 or call Health Connection at 1-800-361-5653. Learn about how the Ontario Ministry of Health is preparing for COVID-19 in Ontario. The Town will notify the public of future cancellations, openings and updates through:


Contact Us

 Departmental Contacts

Access Aurora

Email: info@aurora.ca

Tel: 905-727-1375

Bylaw Services

Email: bylawdept@aurora.ca


Community & Recreation Services

For recreation customer service, program registration, memberships: rleisure@aurora.ca

For facility rental inquiries: bookings@aurora.ca

For facility advertising & sponsorships: ldyer@aurora.ca

Corporate Communications

Email: communications@aurora.ca

Human Resources

Email: hr@aurora.ca

Operational Services

Tree permits: eharrison@aurora.ca

Water meters: adelbalso@aurora.ca

Bulk water requests: lbeaton@aurora.ca

Road occupancy permits: kjohnston@aurora.ca

Garbage inquiries: gzinck@aurora.ca

Planning & Development Services

Planning Inquiries

Email: planning@aurora.ca

Tel: 905-727-3123 ext 4226

Fax: 905-726-4730

Building Inquiries

Email: building@aurora.ca

Tel: 905-727-3123 ext 4388

Fax: 905-726-4731

Engineering Inquiries

Email: engineering@aurora.ca

Tel: 905-727-3123 ext 4373 or 4226

Fax: 905-841-7119