Reopening Aurora is the Town of Aurora's plan for reopening municipal facilities and amenities and outlines the plan for a gradual, safe and measured reopening and restart of Town services and programs.

Aurora continues to take a cautious and responsible approach to reopening the Town and we ask all residents and visitors to use vigilance when visiting our facilities and amenities. Public health guidelines still apply according to the current Provincial Orders which include wearing a face mask and practicing physical distancing of at least two meters from non-household members.

Below you can find detailed information on what facilities and amenities are open and closed to the public. 

 Assumption of Risk

The Town of Aurora continues to monitor the COVID-19 Pandemic and follows Provincial Orders and best practices and guidelines set out by Public Health authorities.

Users of Town of Aurora parks and facilities are reminded that these areas are available for use at your own risk and cannot be sanitized at all times. An inherent risk of exposure to communicable diseases, including COVID-19 exists in any public place where people are present.

By visiting or using the Town’s parks and publicly accessible spaces, you voluntarily assume all risks including any risk of injury, loss, damage and possible exposure to a communicable disease, including COVID-19.

We remind you to follow the COVID-19 Provincial Orders and precautionary guidelines being recommending by various Canadian health authorities, including the Region of York, Ontario Public Health and the Public Health Agency of Canada.

Updated - September 22, 2022

The Town of Aurora will no longer require patrons to complete active screening requirements or wear a face mask or face covering at any of our Town facilities. Please be kind and respectful to others and their choices.

Aurora Town Hall has reopened for some in-person services offered through our customer service counter, Access Aurora.

Available in-person services include making a payment for tax or water accounts, paying for a parking ticket or pet license, purchasing bag tags and picking up parks and trails maps, waste calendars, recreation guides. An appointment system is available for Commissioning of documents, marriage licenses, civil ceremonies, or burial permit processing.

Other department staff (outside of customer service) will continue to be available virtually or via special appointment. For more information, please email Access Aurora or call us at
905 727-1375 and our customer service team will try to assist you further

FAQ's

Will all staff at the Town of Aurora be vaccinated?
Yes – All Town staff will be required to receive two doses of a Health Canada-approved COVID-19 vaccine under the Town’s mandatory vaccination policy, unless they provide proof of a medical exemption.
Do I need to wear a mask in Town Facilities if I am fully vaccinated?
No - The Town of Aurora will no longer require patrons to complete active screening requirements or wear a face mask or face covering at any of our Town facilities. Please be kind and respectful to others and their choices
Where can I get my vaccine?
Visit York Regions vaccination clinics page for a list of clinics in your area.

Indoor Facilities and Amenities

All indoor recreation facilities and amenities are open to the public. Town Hall is open to the public at our Access Aurora Counter. The Joint Operation Centre is currently closed to the public. For more information please email Access Aurora or call 905-727-1375.

Front view of Aurora Town Hall
Business Support during COVID-19

View the Business Support page for a list of resources available from the Town and all levels of Government.

Picture of the front of Aurora Town Hall
News & Notices

View the latest News and Notices related to COVID-19 for the Town of Aurora.

Picture of a disease
COVID-19 FAQ

Find answers to questions on COVID-19 related to the Town of Aurora's services on our Frequently Asked Questions page.