Reopening Aurora is the Town of Aurora's plan for reopening municipal facilities and amenities and outlines the plan for a gradual, safe and measured reopening and restart of Town services and programs.

Aurora continues to take a cautious and responsible approach to reopening the Town and we ask all residents and visitors to use vigilance when visiting our facilities and amenities. Public health guidelines still apply according to the current Provincial Orders which include wearing a face mask and practicing physical distancing of at least two meters from non-household members.

Below you can find detailed information on what facilities and amenities are open and closed to the public. 

 Assumption of Risk
The Town of Aurora continues to monitor the COVID-19 Pandemic and follows Provincial Orders and best practices and guidelines set out by Public Health authorities.

Users of Town of Aurora parks and facilities are reminded that these areas are available for use at your own risk and cannot be sanitized at all times. An inherent risk of exposure to communicable diseases, including COVID-19 exists in any public place where people are present.

By visiting or using the Town’s parks and publicly accessible spaces, you voluntarily assume all risks including any risk of injury, loss, damage and possible exposure to a communicable disease, including COVID-19.

We remind you to follow the COVID-19 Provincial Orders and precautionary guidelines being recommending by various Canadian health authorities, including the Region of York, Ontario Public Health and the Public Health Agency of Canada.

Updated - January 6, 2022

To prevent the spread of COVID-19, the Town of Aurora’s administration offices will remain closed until further notice. Essential staff will continue to work on-site, and some services will be available by restricted access and/or appointment only.

Essential services available

  • Burial permits, marriage licenses and commissioning of documents
  • Purchase of garbage tags
  • Special payments (pre-arranged) or if you are unable to pay at your bank or online
  • Couriers for tax and water certificates

Tax and water payments can be made by cheque via Canada Post, by dropping off a cheque via our 24-hour secured drop box (100 John West Way), through online payments through your bank or by paying in-person at your bank or signing up through our pre-authorized payment system. For more information on how to pay your taxes visit our tax webpage and for information about paying your water bills visit our water and sewer webpage.

For all additional inquiries, please call 905 727-1375 or email us at info@aurora.ca.

Effective Wednesday, January 5 at 12:01 a.m., Ontario will move back into a modified version of Step Two of Ontario’s roadmap to reopen for a minimum of 21 days. For information on what programs and services are operational, visit our reopening Aurora webpage.

Proof of vaccination 

The Province of Ontario has announced changes to its proof of COVID-19 vaccine system, QR Codes. Effective January 4, 2022 only the use of the enhanced vaccine certificate with QR code will be accepted where proof of vaccination is required. Effective January 10, 2022 medical exemptions will only be accepted with the enhanced vaccine certificate with QR code.

The QR code can be used digitally or by printing a paper copy. To download your QR code visit the Government of Ontario website.

If you don’t have a phone or computer you can get your QR code at your local library or you can call the Provincial Vaccine Contact Centre at 1-833-943-3900 to have your vaccine certificate mailed to you.

Town of Aurora Visitor Self Screening Form

COVID-19 Screening Self-Assessment must be completed within 24 hours before entering any Town facility.

Complete the Screening Form

FAQ's

Who is considered fully vaccinated?

People are considered fully vaccinated after receiving the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by World Health Organization (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series)

They received their final dose of the COVID-19 vaccine at least 14 days before providing the proof of being fully vaccinated.

As of Sept 16, 2021, Health Canada has approved:

2 doses: Pfizer-BioNtech, Moderna, AstraZeneca/COVISHIELD

1 dose: Janssen/Johnson & Johnson

mRNA vaccine: Pfizer-BioNtech, Moderna

How do I show proof of vaccination?

Effective January 4, 2022 only the use of the enhanced vaccine certificate with QR code will be accepted where proof of vaccination is required. 

To show proof of vaccination you must provide valid government identification with the name and date of birth along with the QR code vaccination certificate.

Vaccination receipts can be downloaded or printed through the COVID-19 vaccination provincial portal or obtained by calling the Provincial Vaccine Booking Line at 1-833-943-3900.

What type of identification is required?

Validation of identification is undertaken to ensure that the vaccination receipt offered by the patron belongs to them. Government issued identification must include the name of the identification holder and the date of birth. Photo identification is not required.

Examples of identification documents that may be used to confirm the identity of the holder of the vaccine receipt include:

  • Birth certificate
  • Citizenship card
  • Driver’s licence
  • Government (Ontario or other) issued identification card, including health card
  • Indian Status Card /Indigenous Membership Card
  • Passport
  • Permanent Resident card
 Do I need to provide proof of vaccination to enter a recreation facility?

Yes. Effective October 1, 2021, and until further notice unless otherwise specified, all persons responsible for facilities where organized sports are played and/or practiced must:

  1. Require each person, age 12 years and older, at the point of entry, who attends the indoor area of the facility for the purpose of:
  • Actively participating in organized sports
  • Coaching, officiating at organized sports or volunteering
  • Spectating at organized sports, to provide identification and proof of being fully vaccinated against COVID-19 or a valid medical exemption.

2. Comply with all other requirements under the Reopening Ontario Act and its regulations that   apply to the facility.

Proof of vaccination will be required to be shown by everyone 12 years of age and older (born 2009 or earlier) to enter a Town recreation facility.

Exemptions will be permitted for:

  • Unvaccinated individuals with medical exemptions
  • Anyone ages 0 to 11 who are participating or spectating in any activity
Do I need to provide proof of vaccination to enter Aurora Town Hall to pay a bill or visit Access Aurora?

No – residents are not required to provide proof of vaccination to use the services provided by Access Aurora at Aurora Town Hall.

How can I get my proof of vaccination receipt?

To access your vaccination receipts visit Ontario's COVID-19 vaccination system. Individuals unable to access the receipt through this system can call the Provincial Vaccine Booking Line at 1-833-943-3900.

Will all staff at the Town of Aurora be vaccinated?
Yes – All Town staff will be required to receive two doses of a Health Canada-approved COVID-19 vaccine under the Town’s mandatory vaccination policy, unless they provide proof of a medical exemption.
Do I need to wear a mask in Town Facilities if I am fully vaccinated?
Yes – All health and safety requirements will continue to apply at our facilities including screening, masks or face coverings and physical distancing. 
What recreation programs require proof of vaccination?
Everyone 12 years and older must provide proof of vaccination and identification at the point of entry of any Town recreation program who attends the indoor area of the facility for the purpose of:
  • Actively participating in organized sports
  • Coaching, officiating at organized sports or volunteering
  • Spectating at organized sports
What recreation programs DO NOT require proof of vaccination?
Anyone ages 0 to 11 who are participating or spectating in any activity.
Where can I get my vaccine?
Visit York Regions vaccination clinics page for a list of clinics in your area.
What are the medical exemptions?

As of January 10, 2022, a written medical exemption will no longer be accepted to access businesses and organizations that require proof of vaccination.

To obtain your medical exemption, you must:

  • ask an Ontario physician or registered nurse in the extended class to submit your exemption request directly to the public health unit where the issuer’s practice is located
  • once your exemption is accepted and entered into COVaxON by the public health unit, you’ll be able to access your enhanced vaccine certificate with QR code through the COVID-19 covid 19vaccination portal

Processes may vary in different public health units. Contact your primary health provider or nurse practitioner to learn more. Complete submissions that are sent to PHUs by December 29, 2021 should be processed by PHUs before the January 10, 2022 date in which organizations and businesses that are under the provincial proof-of-vaccination system will be advised to no longer accept physician notes as valid medical exemptions.

Is proof of vaccination required for outdoor events?
No

Indoor Facilities and Amenities

 Aurora Public Library

 Status: Open at 50 per cent capacity

 Aurora Seniors Centre

Status: Closed

 Aurora Town Hall

Status: Closed - Appointment/restricted access only

To prevent the spread of COVID-19, the Town of Aurora’s administration offices will remain closed until further notice. Essential staff will continue to work on-site, and some services will be available by restricted access and/or appointment only.

Essential services available

  • Burial permits, marriage licenses and commissioning of documents
  • Purchase of garbage tags
  • Special payments (pre-arranged) or if you are unable to pay at your bank or online
  • Couriers for tax and water certificates

Tax and water payments can be made by cheque via Canada Post, by dropping off a cheque via our 24-hour secured drop box (100 John West Way), through online payments through your bank or by paying in-person at your bank or signing up through our pre-authorized payment system. For more information on how to pay your taxes visit our tax webpage and for information about paying your water bills visit our water and sewer webpage.

For all additional inquiries, please call 905 727-1375 or email us at info@aurora.ca.

 Club Aurora Fitness Centre

Status: Closed

Gymnasium

Status: Closed

 Ice Pads

Status: Closed

For more information visit our Skating Activities page.

Aurora Community Centre

  • McAlpine Lincoln Arena
  • McAlpine Ford Arena

Aurora Family Leisure Complex 

  • Judy Sherin Memorial Arena

Stronach Aurora Recreation Complex 

  • New Roads Toyota Arena

  • Pfaff Arena
 Joint Operations Centre
 Status: Closed
  • For general inquiries please email Access Aurora or call 905-727-1375

 Meeting Rooms and Community Halls

 Status: Closed

For more information, please contact bookings@aurora.ca.

PA Day Camps

Status: Cancelled for January 14

 Pools

Status: Closed

  • Aurora Family Leisure Complex
  • Stronach Aurora Recreation Complex

For more information visit our Aquatics page

Rock Wall
Status: Closed
  • Located at the Aurora Family Leisure Complex
 Squash Courts
 Status: Closed
 The Loft
 Status: Closed
 Chartwell Walking Track

 Status: Closed

Outdoor Facilities and Amenities

 Off-Leash Dog Park
 Status: Open year round
 Outdoor Basketball Courts
 Status: Closed
 Outdoor Exercise Equipment
 Status: Open 
Outdoor Skating Rinks

Status: Opening soon

 Outdoor Tennis and Pickleball Courts
 Status: Closed
 Park Benches
 Status: Open
 Park Public Washrooms
 Status: Closed
 Parking Lots in Parks
 Status: Open
 Picnic Tables and Gazebos
 Status: Open
 Playgrounds
 Status: Open 
 Skateboard & BMX Park
 Status: Closed
 Splash Pads
 Status: Closed for the season
Special Events

Status: Virtual events happening

 Sports Fields and Baseball Diamonds

 Status: Open

Fields and diamonds are open for permitting. For more information, please contact bookings@aurora.ca.

 Trails
 Status: Open


For more information on COVID-19, visit York Region Public Health’s website or the Province of Ontario’s website.

Front view of Aurora Town Hall
Business Support during COVID-19

View the Business Support page for a list of resources available from the Town and all levels of Government.

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News & Notices

View the latest News and Notices related to COVID-19 for the Town of Aurora.

Picture of a disease
COVID-19 FAQ

Find answers to questions on COVID-19 related to the Town of Aurora's services on our Frequently Asked Questions page.