Access Aurora (Customer Service)100 John West Way
Box 1000Aurora, ONL4G 6J1
Telephone905-727-1375 905-726-4766 TTY
Aurora water is safe for drinking. All water distributed in the municipal system must meet high levels of quality legislated by the Ministry of the Environment.
The Ontario Drinking Water Standards stipulate over 100 criteria with safe consumption limits established on the basis of epidemiological and toxicological research. The criteria is revised periodically to reflect any new findings or concerns. In 2003, the Drinking Water Protection Regulation (O.Reg.170/03) replaced the Drinking Water Protection Regulation for Larger Waterworks (O.Reg.459/00) and for Smaller Waterworks (O.Reg.505/01).
To learn more about our water system, please download a copy of our Water System Diagram.
Water quality reports are prepared each year:
Whether our water comes from a lake or from the ground, its quality can be impaired by human activity. Small things that individuals do can, collectively, have a big impact. To do your part in maintaining water quality: