Access Aurora (Customer Service)100 John West Way
Box 1000Aurora, ONL4G 6J1
Telephone905-727-1375 905-726-4766 TTY
The Infrastructure and Environmental Services department is responsible for the planning, construction, operation and maintenance of the following divisions:
These services manage our roads and sidewalks, stormwater management, traffic management, water supply, streetlight maintenance, wastewater collection, environmental sustainability and solid waste collection and recycling.
These services are essential to supporting a vibrant and healthy community and support several important partnerships including the
Region of York , the
Lake Simcoe Region Conservation Authority and the
Toronto Region Conservation Authority.
To help us serve you better, please fill out our Customer Service survey. The information you provided will allow us to excel in the services we provide.
The Capital Construction survey is intended for residents who've had construction activity occur adjacent to their property and have received a request for feedback upon completion of the project.